Windows Shell Experience Host - Intrusive Window

Post any technical problems or questions you have while using or configuring Dexpot.
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totempole
Posts: 2
Joined: 06.09.2017 21:12:58

Windows Shell Experience Host - Intrusive Window

Postby totempole » 06.09.2017 21:19:39

When I use the Full-Screen Preview or Window Catalog there is always a giant grey window called "Windows Shell Experience Host" on every desktop. I can't minimize it or close it (it comes back right away).

Is there anyway to clear it?
Does anyone else have this problem?

sangroyal
Posts: 3
Joined: 16.09.2017 00:39:56

Re: Windows Shell Experience Host - Intrusive Window

Postby sangroyal » 16.09.2017 00:51:22

Hi. Experienced the same issue using Windows 10 Pro, latest updates and build. What worked for me was:
1. Open Task Manager
2. Select Details tab - top right.
3. Under NAME in the far left column, locate the process "ShellExperienceHost.exe"
4. The status of the process might already be "Suspended".
5. Ignore that status. Right mouse click on "ShellExperienceHost.exe" and select "End Process Tree".

Hope this works for you as it did for me.
Cheers.

totempole
Posts: 2
Joined: 06.09.2017 21:12:58

Re: Windows Shell Experience Host - Intrusive Window

Postby totempole » 17.09.2017 22:31:00

Thanks that seems to eliminate it.

It gives a warning that it could cause user experience problems if closed but I haven't noticed any negative consequences. It does have to be done every reboot though.

I have a similar problem when activating windows catalog where default apps that should be closed pop up. Things like settings, store and groove music. I suspect I could deactivate them in task manager the same way, but I'm not going to do that every time. I'm not sure why people would want to use a feature in that manner unless it's just my computer.

Great product regardless.

sangroyal
Posts: 3
Joined: 16.09.2017 00:39:56

Re: Windows Shell Experience Host - Intrusive Window

Postby sangroyal » 18.09.2017 03:24:54

Hi again. Good catch about the issue returning on reboot after ending the process tree to "ShellExperienceHost.exe". As I am constantly logged into my laptop and travelling I was unware the problem would return. Now that I am, it also returns on logoff/logon.

I've tried a few things and found one workaround to the issue at hand that permanently works for me which was to revert to an earlier version of Dexpot; specifically version 1.6.12 Build 2416 running under Windows 10 Pro Creators; version 1.6.13 harbors the same issue. Earlier versions at this link: https://dexpot.en.uptodown.com/windows/old

Considering what I have tried, it "appears" to be looking more and more like a bug/design flaw problem with a recent Windows 10 update; incompatible with both 1.6.14 and 13.

What did not work for me:
- Clean uninstall and fresh install of 1.6.14 + reboot.
- Login to PC as another user. Includes new Windows user profile.
- Changing and experiementing with "Personalized" desktop backgrounds, color, Fits, themes etc, and in different combinations.
- Investigated possible registry issue. No luck.

What I have eliminated/observed so far:
- Issue is with the "Windows Shell Experience Host" blank window appearing when Dexpot virtual desktops are tiled in Full Screen mode.
- If you have two monitors, in Full scrren mode the annoying blank "Windows Shell Experience Host" window(s) will appear only on the monitor you nominated as your "main monitor" but never the second display.
- Issue is not present using Dexpot 1.6.12 (workaround I have chosen for now)
- Issue is not present using Windows 7 Ent SP1 latest Windows updates.
- Issue is not present using Dexpot 1.6.13
- Issue is present using Windows 10 Pro Creators latest Windows updates.
- Issue is present using Windows 10 Ent latest Windows updates.
- Not a Dexpot "profile" issue.
- Not a display or graphic driver issue.
- Not a Display Adapter settings issue.

When time permits, will continue to look and post what I find. In the meantime, as much as I understand there is a downside to reverting to an earlier version, it's one I'm prepared to tolerate for now. I Hope this workaround suits you and the informaion posted helps in some way.

sangroyal
Posts: 3
Joined: 16.09.2017 00:39:56

Re: Windows Shell Experience Host - Intrusive Window

Postby sangroyal » 18.09.2017 03:28:37

CORRECTION to my previous POST.
- Issue is present using Dexpot 1.6.13

lol. Jet lagged.


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